Privacy Policy
Effective Date: 24 January 2025
School Wear United ("we," "us," or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit or interact with our website. By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our site.
1. Information We Collect
We may collect the following types of personal and non-personal information:
1.1 Personal Information
This includes information you provide when:
- Placing an order (e.g., name, email address, phone number, billing/shipping address, payment details).
- Registering an account.
- Subscribing to our newsletter.
- Contacting customer service.
1.2 Non-Personal Information
We automatically collect certain data when you interact with our site, such as:
- IP address and browser type.
- Pages viewed, time spent on site, and other analytics.
- Cookies and similar technologies (see Section 6).
2. How We Use Your Information
We use your information to:
- Process and fulfil orders, including payment and delivery.
- Communicate with you about your order, account, or inquiries.
- Provide personalised recommendations and marketing (if you consent).
- Improve our website, services, and customer experience.
- Comply with legal obligations.
3. Sharing Your Information
We may share your information with:
3.1 Service Providers
Third-party providers who assist with:
- Payment processing (e.g., PayPal, Klarna).
- Order fulfilment and delivery (e.g., Royal Mail, DPD).
- Marketing and analytics (e.g., Google Analytics).
3.2 Legal Requirements
We may disclose personal information if required by law or to protect our legal rights.
3.3 Business Transfers
In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.
We will not sell, rent, or share your personal information with third parties for their direct marketing purposes without your explicit consent.
4. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of your personal information.
- Rectify: Correct inaccurate or incomplete data.
- Delete: Request the deletion of your personal information (subject to legal obligations).
- Restrict Processing: Limit the use of your personal data in certain circumstances.
- Data Portability: Request your information in a portable format.
- Object: Opt-out of specific uses, such as direct marketing.
To exercise these rights, contact us at info@schoolwearunited.co.uk.
5. Data Security
We implement appropriate technical and organisational measures to protect your information. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions, such as keeping your account credentials confidential.
6. Cookies and Tracking Technologies
6.1 Cookies
Cookies are small files stored on your device to enhance site functionality and analytics. You can control cookie settings through your browser preferences.
6.2 Analytics
We use tools like Google Analytics to understand user behaviour and improve our site. These tools collect non-personal information, such as your device type and pages visited.
6.3 Do Not Track
Currently, our site does not respond to "Do Not Track" signals from browsers.
7. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect data from them. If you believe a child has provided personal information, please contact us, and we will take steps to delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any linked sites.
9. International Data Transfers
If you are located outside the UK, your information may be transferred to and processed in the UK or other countries where we or our service providers operate. We ensure these transfers comply with applicable laws and offer adequate protections.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
For questions or concerns about this Privacy Policy or to exercise your rights, please contact us:
School Wear United
3 Crown Dale,
London, SE19 3PB
WhatsApp: +44 7418 310 685
Phone: 0844 740 1983
Email: info@schoolwearunited.co.uk
Company Number: 07207802
VAT Number: 998050774